March 23, 2020
To our loyal BestDrive Partners,
During the difficult time in our Nation’s history, we want to remind everyone that BestDrive is an essential partner in your effort to defeat this pandemic. Several states have initiated “stay at home” orders and non-essential businesses are required to shut down. The US Department of Homeland
Security considers the services that we provide to our fleet customers to be essential. We remain ready to partner with you to provide:
* Service to essential fleets (Healthcare/Public Health; Law Enforcement Public Safety; First Responders; Food and Agriculture; Energy; Water and Wastewater; Transportation and Logistics)
* Retreading (consistent with the “critical manufacturing” element specified by USDHS)
* Emergency roadside service
…..* During normal business hours, contact your local BestDrive dealer
…..* For after-hours calls, please contact toll-free 1-833-BDR-SRVC (1-833-237-7782)
To further protect our employees and not place them in unnecessary risk, we will suspend all nonessential functions not directly related to essential business needs. This includes, but is not limited to, face to face “cold-calls” and other routine matters. This in no way precludes our team to follow-up via telephone, Skype, or other means to ensure our essential customers can accomplish their work. Please feel free to reach out to them direct during this period.
BestDrive remains a ready partner across the nation to help “flatten the curve” of this infectious disease. Our employees are aware of the precautions necessary to protect themselves, including social distancing and aggressive sanitation. We will work with your team to find ways to limit personal exposure while meeting your business needs.
Key to our success during this difficult period is to remain vigilant to the dangers of this virus while keeping in mind our commitment to you, our customer. We realize you are doing all that you can to support the critical supply chain operations necessary to keep our states and our nation moving. Customers who have questions related to this topic are encouraged to consult with your local BestDrive management team member. Thank you for doing your part to work thru this situation and keep our nation moving.
Managing Director, BestDrive US